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RIGHT OF WITHDRAWAL
Counting from the date the order is received, the Customer has thirty (30)
working days to return the Products ordered.
For all returns within the
context of the right of withdrawal, the procedure below must be completely
respected:
The Customer must declare the return from the MY ORDERS section of the customer
area and enclose the email received in the package. No return will be accepted
without this document.
The Products must be returned in the original packaging, with their labels, and
any accessories, in perfect condition to:
The Other Store chez ADS Normandie – DES PETITS HAUTS
ZAC Multisite Long Buisson, 2 rue
Roland Garros
27930 Guichainville – FRANCE
The Customer is liable for the
risks and costs for the return of the Products.
Subject to the conditions stated
above, The OZ will refund the total amount
of the order, including tax, to the Customer (Product price and delivery costs)
not including the return costs. The Customer’s bank account will be credited
with the said amount, within fourteen (14)
days from the date when The OZ receives the Products.
